FAQs
Have a role over our most frequently asked customer questions
For a standard room, simply take the widest point measurement and the longest point measurement. However we strongly recommend that you take advantage of our free home measurement service with one of our professional surveyors.
Simply contact one of our team members either via telephone, email or social media. We will arrange a free home appointment where our surveyor will measure the area, demonstrate the different types of flooring and provide the price instantly.
Fitting very much depends on what product you choose. With carpets, vinyl and laminate, we aim to get it fitted in around 2 weeks. In some situations, as quick as the following week. Blinds take longer as they are all hand made and made bespoke for an indivdual.
Once our surveyors have visited your property and provided a quote, it will last 30 days.
Should you wish to go ahead after we have provided a no obligation quote, we will ask for a 50% deposit to secure the order and allow the manufacturers to start the process of your order. Once your products have come into stock, we will arrange a fitting date. The balance is due the day before the fitting date with the fitting charge paid direct to the fitters once the fitting is complete.
RESOURCES
From choosing and estimating the cost of your ideal floor covering to getting it installed and looking after it for years to come. We have pulled together some flooring measuring, buying and maintaining guides to help your with perfect floor purchase.